Return & Refund Policy — Bulk Ammo To Go

At Bulk Ammo To Go, we are committed to providing accurate orders, quality products, and reliable customer service. We carefully inspect and package all shipments to ensure your order arrives as expected.

In the rare event that an issue occurs, please review our return and refund policy below. These guidelines help protect both our customers and our operations.

1. Return Period

• Returns are accepted within 15 calendar days from the delivery date.
• Returns requested after this period will not be accepted.

2. Return Merchandise Authorization (RMA) Required

Before returning any item, you must contact our customer service team and receive a Return Merchandise Authorization (RMA) number.

• Returns without a valid RMA number may be refused.
• The RMA number must be included with your returned package.

3. Condition of Returned Items

All returned products must be:

• Unused
• Unopened
• Factory sealed
• In original condition
• Free from damage or signs of use

Bulk Ammo To Go reserves the right to inspect all returned merchandise. Refunds or exchanges may be denied if products show signs of use, damage, or alteration.

4. Return Shipping Costs

Customers are responsible for all return shipping costs unless the return is caused by an error on our part.

If you receive the wrong item due to a shipping mistake by Bulk Ammo To Go:

• We will provide a prepaid return shipping label.
• We will replace the incorrect item or issue an appropriate refund.

Original shipping charges paid by the customer are non-refundable.

5. Restocking and Processing Fees

Approved returns may be subject to the following fees:

• A 15% restocking fee may apply for returns that are not caused by an error from Bulk Ammo To Go.
• Credit card refunds may be subject to a 3% processing fee.

These fees help cover payment processing, handling, inspection, and restocking expenses.

6. Exchanges

Exchanges are processed the same way as returns.

Customers must:

1. Return the original item following the RMA process.
2. Place a new order for the replacement item.

Customers are responsible for shipping costs associated with exchanges.

7. Firearms, Ammunition Transfers, and Cosmetic Issues

For firearms or ammunition transferred through a Federal Firearms License (FFL):

• Returns are not accepted for cosmetic concerns, minor imperfections, or missing accessories after transfer has been completed.
• Customers should carefully inspect products before accepting transfer from their dealer.

Once an item has been transferred by an FFL, the transaction is considered complete.

8. Refused or Undeliverable Packages

If a package is refused, returned due to non-delivery, or sent back because the customer declined delivery:

Refunds will be issued minus:

• Original shipping charges
• Return shipping costs
• Applicable restocking fees

Return Process

To request a return:

1. Contact Bulk Ammo To Go customer service within the 15-day return window.
2. Request an RMA number.
3. Securely package the item with:
   • RMA number
   • Return reason
   • Customer contact information
   • Copy of the invoice
4. Ship the package according to the return instructions provided with your RMA.

Returns sent without authorization may be refused.

Refund Policy

Refunds are processed according to the following guidelines:

• Refunds requested within 90 days of purchase will be issued to the original payment method, minus applicable fees.
• Refunds requested after 90 days will be issued as store credit only.

Order Cancellations

Orders canceled before shipment are treated as cancellations and may be subject to:

• A 15% cancellation fee (maximum $25)
• A 3% credit card processing fee, when applicable

Cancellation requests must be made by phone during business hours. Email cancellation requests are not guaranteed before an order is processed.

Once an order enters fulfillment, changes or cancellations may not be possible.

Non-Returnable Items

The following items cannot be returned:

• Opened bulk ammunition packaging
• Parts kits
• Manufacturer-defective products covered under manufacturer warranty policies
• Items marked as final sale during checkout

Order Changes

We cannot guarantee changes after an order has been submitted.

Requests such as:

• Quantity changes
• Caliber changes
• Product swaps
• Shipping modifications

may be subject to additional fees or may not be possible once processing begins.

Contact Bulk Ammo To Go

For questions about returns, refunds, or obtaining an RMA number, please contact the Bulk Ammo To Go customer support team.

We are committed to providing a straightforward return process and helping resolve any issues with your order as quickly as possible.